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About me


I've never been in jail. I've never been prosecuted for a felony, or even a misdemeanor. I have no children, legitimate or otherwise. I've never declared bankrupty. I've never been married, or stolen someone's wife. I brush my teeth everynight before I go to bed, even if I'm drunk, which doesn' happen too often. I always floss, I pay my parking tickets. Let's see, what else ? 

I am also expert in providing consultancy regarding...

Sales Training (relationships selling, negociations skills... in order to deliver better sales results with your customers, to ensure a more consistant win/win outcome in negotiations, to identify and achieve additional growth in revenue, to grow your sales team to signicantly improve their performance. 



Sales techniques (ten first words, magical words, the closing silence, objections, benefits, right questions... for telephone or face to face)



Sales Coaching (Exceed sales targets, unlock potential, achieve success, improve client relationships, delivering improvements in sales results)



Team Building ( to clarify the collectives goals, to identify those inhibitors that prevent them from reaching their goals and remove them, to measure and monitor progress, to ensure the goals are achieved...)



Coaching (learn basic NLP communication, unique tools to assess individuals like Enneagram, performance and skills gap analysis, developping coaching skills, giving strength centred feedback, understand your values, define your direction in life, build self esteem, develop key strengths, manage stress, manage change)

Increase sales (newsletter, script, sales and marketing game plan, increase sales from telesales and telemarketing, improve your sales pitch and sales presentation, successful sales management...)

 I can be contacted on:

tel:     +33 6 42 53 88 63  

eMail: regis.iglesias@yahoo.co.uk

 

Business

Lundi 24 novembre 2008

Howard Schultz

Howard Schultz, who created the famous coffee shops Starbucks, said:

 

'Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day.

 

You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees'expectations of management. That's the contract.'

 

By taking care of the people who work for him, Schultz has created a more loyal and dedicated workforce and has encouraged a higher level of customer service.

 

He has also saved the money that is normally required in that industry to attract, train and retain strong employees.

 

'My aim was to give our employees a vested interest in the company,' says Schultz. And that, I think, has made all the difference.'

Par Sky's the limit...
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Lundi 24 novembre 2008

Donald Trump

He believes that in order to get results, you've got to think big and pace yourself.To get where you're going, develop a tempo that will enable you to get there. Chess players also use tempo, moving in relation to the number of moves required to gain an objective.

 

Note that it refers to gaining an objective. We all know that chess is a game of strategy. So is business. Think about that and develop a tempo starting today.

 

What are your business objectives? What results do you want? Which 'moves' do you need to take? Which strategies do you need to use? 

Par Sky's the limit...
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Lundi 24 novembre 2008

Thomas Edison

He had literally thousands of attemps at inventing the first ever light bulb. When asked if he was tired of repeatedly failing in his attempts, he replied:

 

'On the contrary, I have successfully discovered over a thousand ways not to invent the light bulb.' You can be sure that he took each 'failure' as valuable feedback about what not to do next time, until he finally had it - the revolutionary light bulb. That was, quite literally, his'light-bulb moment'.

 

What will yours be?

Par Sky's the limit...
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Lundi 24 novembre 2008

Walt Disney

The world's media were invited to be present on the first day that Disneyworld, in Orlando, Florida, was opened to the public.

 

Partway through the day, a reporter said to one of the Disneyland executives, 'Isn't it a shame that walt isn't here to see this?' to wich the executive repplied:

 

'The great thing is that Walt has been all this; he saw it before anyone else... He created it in his mind before he decided to have it built.'

Par Sky's the limit...
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Jeudi 15 mai 2008

Don H. Barden

I always look for businesses that make money while I sleep.
He uses whatever is at his disposal to get what he wants. He is the kind of guy who makes his own opportunities. Sometimes, they come by way of strategy, at other time, by fate.

In 1963, he worked at every type of job imaginable: Laborer for a plumbing, shopping clerk, and cafeteria manager.
"While I was working all of those different jobs, I realized that money and power gave you respect in this society. If I was going to control my destiny, I was going to take some risks. 
From that experience, I learned that you must be able to supply customer demand, whether it's a service, a particular product, or in this case, meeting a price point. You have to know what the customer needs or wants and be able to make a quick adjustment.
Bloodied but not defeated, Barden started a public relations firm, which led to what he still describes as "the toughest period of my life"

Then, after a brief exchange with a military, he phoned immediately:
- I heard that you are looking for a new recruitment center."
- Yes, we are, Do you have a building?
- No, but I can find one to accommodate you.
Bingo! It was a perfect exemple of the supply and demand process. I knew exactly what my customer-the military- wanted and I got it. I owned the building and received enough from the lease to make mortgage payments. I was able to rent additionnal space in the building so I was able to show a profit before I sold it. 

In 1995, he purchased a 52 percent stake in the Tucson. Barden is the first to admit that is investment was not based on corporate altruism. The company has been growing at a clip of 30 percent a year.

"This is something for the future," says Barden the politician, playing, as always, to his public.

"Then again, it's not a bad business." That's Barden the entrepreneur talking. Loud and clear. 
Par Sky's the limit...
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Jeudi 15 mai 2008

Percy E. Sutton

I believe that you always have to stay in the race.

The thing that I like most about myself is that I cans it at a table and gamble with $500, win $10000, get up, cash in my chips, and walk away. Even if I lose my original stake, there's never the thought of what might have been or what might have done.

My father was involved in a variety of businesses and invested his money in others. Not all of his investments were successful. He used to stay that he often got involved in enterprises in which he had the money and his partner had the experience and, by the time he left the venture, his partner would have the money and he would have the experience.

Dealing with the challenges of the future: I have found that friends of mine have aged because they do not try new things. I continue to have my sense of adventure, my sense of being a daredevil. When I was younger, it was stunt flying and politics. Today, it is computer technology. I learned of to use my computer and I am in the process of learning how to browse the Internet. I will continue to seek out new campaigns, along with the challenges and opportunities that they bring. 
Par Sky's the limit...
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Jeudi 15 mai 2008

Charles H. James

In the prince, it says that a prince gains esteem through great deeds. Turning around the company would become my great deed.

He was nothing if not prepared.

"My biggest challenge was establishing credibility. It took years of building their confidence with each success and each resolution of conflict. The key was getting to know them and to make sure that you were consistent in performance and action. 

I found in a deal like this, flexibility is important. You can't focus on what you want. You have to focus on what will work for both parties. 

The lesson that I learned is that the first thing you do is get a mergers and acquisitions lawyer, someone who does this type of transaction all day, everyday."
Par Sky's the limit...
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Jeudi 15 mai 2008

Herman J. Russell

How I operated in my life was how I ran my company. i budgeted for everything. I didn't leave anything to chance.
"I want to talk to the president of the bank. Am I really going to get a loan from this place or am I just wasting my time?"

The president: "We usually don't give loans to new businesses. We haven't loaned money to negro businesses." Russell's heart sank. "But I tell you what. I like what you presented here. I will call you in a couple of days."
Bingo!

"I developed 4 rules for success in business: be honest, work hard, equip yourself for the job, and control the growth of the company"

It was a triumph. His triumph. Up to that point, no black firm had ever worked on a project of hat magnitude, his company was on the move.

"When you look at employees, you have to learn to read them. Anybody can give you a lovely resume, but I look for signs of leadership. Performance is the proof of the pudding" 
Par Sky's the limit...
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Jeudi 27 mars 2008

Emma Chappel

Probably the toughest part is trying to get everything done. You have to be able to move on a dime. Entrepreneurs have to learn time management skills. That means writting a list of your daily objectives and prioritizing them, make sure that he or she knows your daily objectives and schedule so that you can meet your goals.

On Sharing the wealth: Even though you started the company, you should not let your employees feel as if you are alone in the venture. Be clear that your success will mean their advancement.

Chappell's Basics: Nothing in the world can take the place of persistence.

On strategy: Above all else, entrepreneurs must have clarity. They must clearly define their company's mission, products, services and strategy.

But the long hours, especially in the early years of her career, required personal sacrifice. 

Lesson : Learn from your mistakes

... If I had to do it over again. I would not have  engaged  in that transaction. We didn't know the customer base. It was not worth the risk.

Order. Discipline. Purpose. Passion. These are the weapons that have bought Chappell this far. These are the strengths she will harness to take United to the next millennium. 

Par Sky's the limit...
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Jeudi 27 mars 2008

Mel Farr

On  the winner's mentality : "Winners visualize future success, cause change, focus on costumers, continually improve, and hang with other winners."

The biggest mistake that I made was that I had not learned the difference between personal pride and pride in performance. Customers would come on my lot and I would tell them the car that they should buy. My ego got in the way of the sales. I reviewed my technique with Mallon, and asked him what I was doing wrong. He pointed out something very simple: The customer is always right. From that point on, I started listening to my customers and asking them questions. I became focused not only on selling cars but also on serving their needs.

The dealership that we acquired had gone bankrupt twice. We had to start from ground zero, hiring new employees and building a customer base.

As a running back, I'd have to go through the defensive line repeatedly. I would never stop trying because, sooner or later, I knew that I would get an opening. After I got one, I was going for the touchdown. It was during those dark days that I remembered the characteristics of winners and losers that I learned playing football.

1 Winners visualize future success while losers rely on the past.
2 Winners cause change while losers wait to react.
3 Winners go with winners while losers sell price.
5 Winners continually improve while losers accept good enough.
If I succeed, I will be often pleased but never satisfied.

People don't buy autos from people they don't trust. The first thing that I would do is ask them a series of questions. Are you married? Do you have kids? Do you need the car for work or for pleasure? Are you paying in cash or do you need financing? I wanted to help them make the right selection. In that way, I would be considered a friend. Sometimes they'd come in looking for an escort and drive off with a Lincoln. I trained all my employees to use the same technique.

I feel like the first gold miner who discovered gold.

Par Sky's the limit...
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...

Famous 'failures'

Albert Einstein, considered the greatest genius of the twentieth century, was four years old before he could speak.

Beethoven's music teacher once said of him, 'As a composer, he is hopeless.'

F.W. Woolworth, one of the founders of the modern department store, got a job in a dry goods store when he was 21, but his employer would not allow him to wait on customers because he 'didn't have enough sense to close a sale'.

J.K Rowling. The first Harry Potter book was turned down by eight agents, and when she finally got a deal, she was warned by the publisher, 'You'll never make any money out of childre's books, Jo.'

Thomas Edison was told by his teacher that he was too stupid to learn anything and encouraged to to think of a career where he might succeed by virtue of his pleasant personality.

Walt Disney was fired by a newspaper editor because he 'lacked imagination and had no good ideas'.

Winston Churchill had to repeat a year of school after he failed the test that would have allowed him to move up a year.

!


American beauty

Considerer the observation by Lester Burnham, played by Kevin spacey: 'Both my wife and daughter think I'm this gigantic loser, and they are right. I have lost something. I'm not exactly sure what it is, but I know I didn't always feel this sedated. But you know what? It's never too late to get it back.' 

  !

Fail, fail again

 

At first, you rarely succeed. Hence you need to... fail, fail again.

Consider my mantra:

 

No failures... no successes

No fast failures... no fast successes

No big failures... no big successes

No big, fast failures... no big, fast successes

 

'',,

 

The loyal "We"

 

Here's another "trick"!

Always us the word "we", in talking with customers, say, "We will take this approach..."


 

!

 

Thomas Edison, once said:'Genius is one per cent inspiration, and 99 per cent perspiration.' how often do you sweat?

When the author J.K Rowling was asked how she had managed to write the first Harry Potter book as a cash-strapped simgle parent, she said quite seriously that she didn't do any housework for four years. There's a woman who knowa her priorities!

Colin Farell. He'd point to a day back in 1993 when he failed an audition in Dublin for the boy band, Boyzone. Manager louis Walsh told him he simply couldn't sing. With hindsight, what a blessing that failure turned out to be! After it, Colin decided to concentrate on acting, headed off to Hollywood where his first role was in Joel Schumacher's Tigerland, launching an incredible career that currently pays him $7 m per movie, probably more by the time you're reading this. Boyzone as we know, is no more.

As the best-selling self-help author Wayne Dyer says, 'You are what you think about all day long.' If you were busy thinking 'I'am stupid' then that's how you will have seen yiourself. You were like a heat-seeking missile, looking for what you had been programmed to look for.

Sir John Harvey-Jones: 'To create success, everyone' noses must be pointing in the same direction.'

Winston Churchill defined a succesfull person as 'somebody who goes from one failure to another without any loss of enthusiasm.' Ensure that's you!

!


Use a mantra:  I can do it, I will find a way, I'm good enough to do this, will all put a string in your step. These are your holy words, with the power to sharpen your focus and create your results. Soon enough they'll kick and start working for you.

'I wouldn't say I'm the best manager in the business, but I'm certainly in the top one.' Brian Clough 

 

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